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4/ ÀÏÄ¡¼º(conformance) :Ç¥Áر԰ݰúÀÇ ÀÏÄ¡ ¿©ºÎ
5/ ³»±¸¼º(durability) :Á¦Ç°»ç¿ëºóµµ Á¤µµ
6/ ¼ºñ½º¼º(serviceability) :¼ö½Å°¡´É Á¤µµ
7/ ¹Ì°ü¼º(aesthetics) :¹ÌÀû°¨°¢ Á¤µµ
8/ ÀνÄÇ°Áú(Perceived quality) :¼ÒºñÀÚÀÇ
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