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Human Resource Management
Lotteria’s HRM
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Contents
1. Introduction
1) About Lotteria
2. Training Lotteria`s Human Resources
1) About HRM
2) Problem of HRM
3. Conclusion
1) Improvement
4. Interview
5. Q&A
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IntroductIon
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1) About Lotteria
Lotteria was founded in October 1979.
Lotteria is truly Fast food corporation.
indigenous
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Lotteria that is one of the greatest company
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1) About Lotteria
sales and the number of employee
in Lotteria
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1) About Lotteria
Quality
Time
Clean Environment
Service
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2. 서비스
Training Lotteria`s Human Resources
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Human Resource Development Center
A HRD Center is the place where a branch manager…(생략)
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Lotteria ‘Plastic burger’ extremely dangerous
Lately, picture called ‘Lotteria plastic burger is published in portal site.
According to the post, Mr. A that bought hamburger in Gyeonggi-do Ansan-si based
Lotteria store found foreign substance looking
like plastic. Foreign substance in the picture
seemed to be the shape of a pointed triangle.
Education System
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Education System
In the last few years,
Lotteria’s hygiene often have become a serious problem.
State about Lotteria’s
hygiene & cleanliness
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Education System
Higiene in the restraurant is very importnat
But, lotteria has not fomulaic countermeasure or compensation
and noticeable hygiene educational system for employees.
Image
Total sales
Drop
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Education System
Mystery shopper
Branch manager’s
meeting
These methods just remind and monitor employees.
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Promotion and career development
Lotteria have n