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Building Information Systems
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Index
SYSTEMS AS PLANNED
ORGANIZATIONAL CHANGE
OVERVIEW OF
SYSTEMS DEVELOPMENT
ALTERNATIVE SYSTEMS-BUILDING
APPROACHES
APPLICATION DEVELROPMENT
FOR THE DIGITAL FIRM
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SYSTEMS AS PLANNED
ORGANIZATIONAL CHANGE
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Systems Development and Organizational Change
RISK
RETURN
Organizational Change carries RISK and RETURN
HIGH
HIGH
LOW
LOW
Paradigm Shifts
Automation
Rationalization
Reengineering
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Systems Development and Organizational Change
Automation : 議곗쭅 蹂��솕�쓽 媛��옣 �씪諛섏쟻�씤 �삎�깭�씠�떎.
�뾽臾대�� �뜑 �슚�쑉�쟻�씠怨� �슚怨쇱쟻�쑝濡� �닔�뻾�븷 �닔 �엳�룄濡� 吏��썝
�꽌�꽌�엳 議곗쭅 蹂��솕瑜� 異붽뎄�븯硫� �옉��� 蹂댁긽怨� �옉��� �쐞�뿕�씠 �뮘�뵲瑜몃떎.
�빆怨� �삁�빟 �봽濡쒓렇�옩 媛덈┫�젅�삤.
Rationalization of procedures : 議곗쭅 蹂��솕�쓽 �씪諛섏쟻�씤 �삎�깭�쓽 �븯�굹 �몴以� �슫�쁺 �젅李⑤�� 媛꾩냼�솕�븯怨� �빀由ъ쟻�쑝濡� 留뚮뱶�뒗 寃껋씠�떎.
蹂댁긽�씠�굹 �쐞�삊�쓽 �젙�룄媛� �궙��� �렪�뿉 �냽�븳�떎.
_���(�깮�왂)
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Business process management
鍮꾩쫰�땲�뒪 �봽濡쒖꽭�뒪 愿�由�(BPM) : 湲곗뾽�뱾�씠 留롮�� 鍮꾩쫰�땲�뒪 �쁺�뿭�뿉�꽌 諛쒖깮�븯�뒗 �봽濡쒖꽭�뒪 蹂��솕瑜� 愿�由ы븷 �닔 �엳�룄濡� 吏��썝�븿.
BPM�쓽 紐⑹쟻��� 議곗쭅�뱾�씠 留롮�� 鍮꾩쫰�땲�뒪 �봽濡쒖꽭�뒪瑜� 吏��냽�쟻�쑝濡� 媛쒖꽑�븯怨�, �봽濡쒖꽭�뒪瑜� 湲곗뾽�젙蹂댁떆�뒪�뀥�쓽 湲곕낯�떒�쐞濡� �솢�슜�븷 �닔 �엳�룄濡� �븯�뒗 寃�.
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Process mapping tool�쓽 �솢�슜 :
湲곗〈 �봽濡쒖꽭�뒪瑜� �뙆�븙�븯怨� 臾몄꽌�솕�븯怨� �씠瑜� 媛쒖꽑�맂 �냼�봽�듃�썾�뼱
�떆�뒪�뀥�쑝濡� 蹂��솚�릺�룄濡� �븯�뒗�뜲
��쒗봽濡쒖꽭�뒪 留ㅽ븨 �룄援р�� �솢�슜
BPM�씠 �룷�븿�븯�뒗 �궡�슜
Process improvement : Business process management
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BPM�씠 �룷�븿�븯�뒗 �궡�슜
Process improvement : Business process management
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Process Improvement
Total Quality Management (TQM)
TQM��� 蹂몃옒 �뭹吏덇��由ш�� 洹� 紐⑹쟻 以묒쓽 �븯�굹.
湲곗뾽�쓽 紐⑤뱺 援ъ꽦�썝�씠 �쟾諛섏쟻�쑝濡� �뭹吏덉쓣 媛쒖꽑�븯湲� �쐞�빐 �끂�젰�빐�빞 �븿
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Process Improvement
�떇�뒪�떆洹몃쭏 : 100留� 踰덉쓽 湲고쉶�떦 諛쒖깮�븯�뒗 寃고븿�쓽 �닔媛� �꽌 �꼫媛� �젙�룄�씤 �듅�젙�븳 �뭹吏� �닔以�
�뭹吏덇컻�꽑��� �젣�뭹�씠�굹 �꽌鍮꾩뒪�쓽 �뭹吏� �닔以��쓣 �뼢�긽�떆�궗 肉먮쭔 �븘�땲�씪
鍮꾩슜�쓣 �젅媛먯떆�궡
Six Sigma
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TQM : 洹뱀쟻�씤 蹂��솕瑜� 異붽뎄�븯湲� 蹂대떎 二쇰줈 �씪�젴�쓽 吏��냽�쟻�씤 媛쒖꽑�뿉 吏묒쨷.
Six sigma : 湲곗〈 �봽濡쒖꽭�뒪瑜� �떎�뻾�븯�뒗 怨쇱젙�뿉�꽌 諛쒖깮�븯�뒗 寃고븿�뱾�쓣 諛쒓껄 �븯�뒗�뜲 �넻怨꾩쟻 遺꾩꽍�룄援щ뱾�쓣 �솢�슜�븯硫�, 寃고븿�쓣 以꾩씠�젮怨� 誘몄꽭�븯寃� 議곗젙.
鍮꾩쫰�땲�뒪 �봽濡쒖꽭�뒪 由ъ뿏吏��땲�뼱留곸뿉 鍮꾪빐 �젏吏꾩쟻�씤 諛⑸쾿
How Information Systems support Qual
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