[영문자기소개서] TM 고객상담 CS 896

1216room 729-24 Bongcheon-dong
Gwanak-gu S.KOREA
TEL : +82-2-835-4993
Christine
OBJECTIVE
문서서식포탈비즈폼
Position as a Customer Service Manager.
KEY STRENGTHS
문서서식포탈비즈폼
Total involvement with all aspects of customer service including: solving problems, answering questions, interfacing with sales departments and working with new customers to implement modern technologies.
EMPLOYMENT SUMMARY
문서서식포탈비즈폼
○○○ Communications, Phoenix, AZ
Customer Service Manager, January 1997 to Present
Supervised start-up staff of 40 people to support a growing customer base with demanding needs in an emerging technology industry. Secured account retention of 96%. Reduced the percentage of customers requesting refunds to below 2%.
○○○ , Phoenix, AZ
Customer Service Manager, August 1993 to January 1997
Hired and managed a staff of 45 customer service agents, telema…(생략)

B.A., Business, June 1992